FAQ

Frequently Asked Questions

Welcome fellow internet traveler!
If you have any additional questions, please reach out to us.


About Us

The who, what, when and where

Who runs Reno Collective?

The Reno Collective is 100% bootstrapped and locally-owned by four individuals who are also self-employed, active members of the community. It is run day-to-day with the help of our Community Manager and each of the members. Membership dues pay to keep Reno Collective operating.

Participate. Participate. Participate. Introduce yourself. Ask questions, ask for feedback. Find out what other members are doing. Help each other out. Take part in virtual events, watch the videos. And little by little (it’s not magic and it doesn’t happen overnight) you will find yourself involved.

Our members are a diverse group of independent workers, makers, thinkers, and doers. Freelancers, small business owners, side-hustlers, remote employees, WFH-ers, telecommuters, students. If you are looking for a member directory you need to become a member first!

Resources

People, skills, perks, and space

Can I have access to the physical space?

At this time we are not accepting new members to join our "physical space" membership levels. We are doing some upgrades to our space in this downtime. You can see more about our space here.

Current members who have a 24/7 membership are welcome to use the Reno Collective as their business address and receive official mail. If you need a virtual mail service, we probably aren’t your best option.

Billing

How does this thing work?

Do I have to sign a long-term contract?

Our memberships are billed on a month-to-month basis on the 25th of each month prior. Members are welcome to pre-pay if they desire. You will need to contact us at membership@renocollective.com to arrange.

All of our billing is organized through an online system that accepts all major credit and debit cards. If you are having trouble setting up your account please contact us at membership@renocollective.com

Each member has their own online access to their billing account. All changes can be made there (ie: updating credit card details, changing address, etc). If you are having trouble accessing your account, please contact us at membership@renocollective.com.


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